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Uber’s global takeover, which has trashed taxi drivers’ livelihood and given stalkers another platform to be jerks.A gender-biased Apple Pay application process.One dude delete President Trumpet’s Twitter account for a bit and Twitter step up to prohibit political ads.Amazon walkouts due to unfair working conditions in distribution centers or for climate change.Google employees stage walkouts in 2018/19 due to the leadership’s handling of sexual harassment in the workplace.
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Registering, enrolling, getting permits and all that civic stuff got more frictionless once citizens’ documents were digitalized and secure platforms were created.ĭoctors offices and hospitals no longer had waiting rooms because patients got treatment in their own homes. In the 2020s, designers helped revamp other domains.Ĭhoosing a political candidate got much easier – like getting suggestions for matches in online dating. Or what a godforsaken pain it is to do tax returns on your own – not to mention doing so in multiple countries every year. Or how long you have to wait at the doctor’s office before they see you for a few minutes and rush you out the door with a prescription for some med. Or why you need hard copies of your birth certificate when you wanna get married, declare residency, get an additional license, enroll in a school, etc. Just think of what a pain it is to cut through the crap and pick the best candidate for a public office. UX Spread to Other Domains Back in the 2010s…Īreas of business such as Human Resources and Administration already started to use Design Thinking and agile tools to better harness each person’s creative potential.īut other domains – civics, health care, taxes – were apparently not designed around the user. Maybe we’ll see the first “User Experience Historian” or “Technology Ethicist” roles pop up in universities or in governmental agencies – if they don’t already exist. User, Interface, Product, Experience, Interaction, Communication, Technology, Voice, AR/VR, Ethno-ĭesigner, Manager, Enabler, Professional, Consulant, Evangelist, Guru, Strategist, Ethnographer, Ethicist, Philosopher, Historian, Lobbyist, Certifier I bet the profession will get rebranded many times in the 2020s, perhaps mixing and matching a design-related job with a particular focus. “No Interface” by Golden Krishna) or services.ĭesign Thinking has swapped over to other domains as well: human resources, people development and management. Other designers have specialized in new types of interfaces such as voice, augmented reality and virtual reality.Īnd other designers still have moved away from designing user interfaces to designing automated systems (e.g. Those who have designed visual interfaces have had to adapt their tooling and build prototypes for additional form factors: a plethora of phone sizes and wearables. On LinkedIn and Xing I saw designers switch their focus from User Experience to Interaction Design to Product Design. I started the 2010s as an Information Architect and ended the decade as a User Experience Manager with stopovers as a Concept Developer and UX Designer. How might we look back upon the 2020s? “UX” Got Rebranded Back in the 2010s…
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How is User Experience Design going to change as a profession by 2030? Of course, no one can say – and civilization could come end in ?, ? or ? by then.īut imagine ringing in the year 2030. Composite image using photos by by Yiran Ding and Zachary Kyra-Derksen on Unsplash The future of UX as a the human component in environmental and hi-tech spaces. How might we look back upon the role of UX design in the 2020s? Published: Feb 10, 2020 Imagine ringing in the year 2030 and the world as we know it has not yet ended.